Evaluaciones de desempeño y conductas laborales en el sector público, Perú, 2024: Performance and work conduct evaluations in the public sector, Peru, 2024

Lizangela Aurelia Hinojosa Yzarra; Dania Esthefany Canchanya Carrizales; Paul Horacio Goetendia Bonilla

doi:10.53942/srjcidi.v5i9.237

Performance and work conduct evaluations in the public sector, Peru, 2024

Evaluaciones de desempeño y conductas laborales en el sector público, Perú, 2024

Authors

Lizangela Aurelia Hinojosa Yzarra Universidad Nacional de Huancavelica, Perú https://orcid.org/0000-0001-9567-0303
Dania Esthefany Canchanya Carrizales Universidad Nacional de Huancavelica, Perú
Paul Horacio Goetendia Bonilla Universidad Nacional de Huancavelica, Perú https://orcid.org/0009-0000-8696-1213

DOI:

https://doi.org/10.53942/srjcidi.v5i9.237

Keywords:

Work performance, public management, human talent

Abstract

The objective of this study was to analyze the literature related to these tools, recognizing techniques, benefits and challenges on performance evaluations and work behaviors in the public sphere, highlighting their importance to increase the efficiency of the organization and the quality of services public in Peru. Among the most notable techniques is 360° evaluations, while the benefits include increased transparency and evidence-informed decision-making. However, restrictions stand out such as the lack of training for evaluators and opposition to change. Research determines that an effective application can boost professional growth, increase motivation and strengthen citizens' trust in public entities, thus promoting more effective and transparent administration. These tools are essential to maximize human resources and harmonize personal goals with those of the organization.